Information we collect
We may collect information you provide directly to us, including your name, phone number, email address, pickup and delivery addresses, requested dates and times, freight details, uploaded photos, and special delivery instructions.
We may also receive basic technical information when you use our website, such as browser type, device type, and general website usage information.
How we use information
We use information to review booking requests, prepare quotes, confirm availability, coordinate pickups and deliveries, respond to questions, provide customer support, maintain business records, improve our services, and protect our website and customers from misuse.
SMS MESSAGING TERMS
Text message communications
If you provide your mobile number and consent to receive text messages from CTB Logistics LLC, we may send messages related to booking requests, quotes, scheduling, pickup or delivery updates, and customer support.
- Message frequency may vary.
- Message and data rates may apply.
- Reply STOP to opt out of text messages.
- Reply HELP for assistance.
Mobile information and SMS consent will not be sold or shared with third parties for marketing purposes.
How we share information
We may share information with service providers that help us operate our website, process booking requests, communicate with customers, or perform delivery services. We may also disclose information when required by law, to protect legal rights and safety, or as part of a business transaction.
We do not sell personal information. Mobile information and SMS consent are not sold or shared with third parties for marketing purposes.
Data security and retention
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure. We retain information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, and meet legal obligations.
Your choices
You may contact us to ask about, update, or correct personal information you have provided. You may opt out of promotional email communications by contacting us. For SMS messages, reply STOP to opt out or HELP for assistance.
Children’s privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy from time to time. The effective date at the top of this page shows when the policy was most recently revised.
Contact us
For questions about this Privacy Policy or how CTB Logistics LLC handles personal information, contact us:
CTB Logistics LLCDuluth, Georgia
770-273-8545
ctblogistics24@gmail.com